- Processing Time: Orders are typically processed within 2–3 business days.
- Delivery Time: Standard delivery takes 5–7 business days depending on your location.
- Express Shipping: Available at checkout for faster delivery (additional charges may apply).
- Shipping Charges: Free shipping on orders above ₹5,000.
- Order Tracking: Once your order is shipped, you will receive an email and/or SMS with a tracking link.
Shipping And Returns
Shipping Details
Packaging
- Each jewellery piece is carefully packed in a secure, tamper-proof box to ensure it reaches you in perfect condition.
- We also provide discreet packaging for gifting purposes — just mention it at checkout!
Returns & Exchanges
- We want you to love your jewellery.
- If for any reason you’re not completely satisfied, we’re here to help.
Eligibility for Returns
- Returns or exchanges are accepted within 7 days of delivery.
- The item must be unused, unworn, and in its original packaging with tags intact.
- Customized or engraved jewellery cannot be returned or exchanged.
- For hygiene reasons, earrings are non-returnable.
Return Process
- Contact our support team at support@mojuri.com
- Our team will guide you through the return process and provide a return authorization.
- Ship the item back to us using a reliable courier service.
- Once received and inspected, your refund or exchange will be processed within 7–10 business days.
Refunds
- Refunds are issued to the original mode of payment.
- Shipping charges are non-refundable.
- If you received a damaged or incorrect product, we’ll arrange a free replacement or full refund.
International Shipping
- We currently offer international shipping to select countries.
- Shipping times and rates vary depending on the destination.
- Please contact us at support@mojuri.com for more details.
Contact Us
Email: support@mojuri.com
Phone: 01743 234500
Address: Head Office: 26 Wyle Cop, Shrewsbury, Shropshire, SY1 1XD
