- You have [X days] (e.g., 7, 14, or 30 days) from the date of delivery to request a return.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Certain types of goods are exempt from being returned (e.g., perishable items, custom products, or personal care items).
Refund and Returns Policy
Returns
Refunds
- Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
- If approved, your refund will be processed, and the amount will be credited to your original payment method within [X working days].
- Shipping costs are non-refundable (unless the return is due to our error or a defective product).
Exchanges
- We only replace items if they are defective, damaged, or the wrong product was delivered.
- If you need to exchange an item, please contact us at [your support email/phone].
Non-Returnable Items
- Gift cards
- Downloadable software or digital products
- Sale or clearance items
Contact Us
Email: support@mojuri.com
Phone: 01743 234500
Address: Head Office: 26 Wyle Cop, Shrewsbury, Shropshire, SY1 1XD
